Infologística PITIC - Transportes Pitic

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How to track guides?

The following steps must be taken:

Select the type of service where you intend to locate your package: Parcel, Full Truck, Messaging or Pro Number.
Write the digits of the guide as they appear on the document.

x-999999	For Parcel or Truck Full sheet of Pitic.
xxx-999999	For Parcel or Truck Full fiscal folio.
9999999 or xxx-999999	For International Shipments (Pro Number).

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Logistics trends shaping the future and beyond

July 19th, 2023

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Meet our Privacy & Terms

Notice of Privacy

In compliance with the provisions of the Federal Law on Protection of Personal Data in Possession of articles, as well as its corresponding Regulations (collectively the "Law"), TRANSPORTES PITIC, SA de CV, who may also be referred to as "The Responsible Party ”, With address at Calzada de Los Pinos without number, Colonia Los Naranjos, CP 83060 in the city of Hermosillo, Sonora, with an internet portal at https://transportespitic.com/ is responsible for the use and protection of your personal data , and in this regard we inform you the following:

Purposes for which your personal data will be used.

TRANSPORTES PITIC, SA de CV will collect the Personal Data that you freely and voluntarily provide us, using them for the following purposes that are necessary for the services you request: Identification, Billing, Quotation, Registrations, cancellations, modifications and changes in our list of Clients , Evaluation, Agreements, Hiring of services in national and foreign territory, Management of accounts receivable, Personal contact, By telephone, Email for the purposes described above, in addition to the preparation of statistics and for the fulfillment of contractual and legal obligations , for administrative and judicial processes that involve the owner of the Personal Data.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service: sending communications and promotional items, service quality surveys, sending information regarding invoices and payments. The refusal to use your personal data for these purposes may not be a reason to deny you the services you request or contract with us.

Personal data that we will use for these purposes.

To carry out the purposes described in this privacy notice, we will use the following non-sensitive personal data: Full name, private address, fiscal address, proof of address, federal taxpayer registry (RFC), unique population registry key (CURP ), official photo identification (IFE), home phone number, autograph signature, cell phone number, contact phone numbers, business line of business, website, business reference names, bank statements, federal tax returns. The Responsible Party will maintain and implement the appropriate protection actions and mechanisms, which will consist of administrative, physical and technical measures, necessary to guarantee the security, integrity and privacy of your Personal Data.

People with whom your Personal Data is shared.

We inform you that your personal data may be shared within the country with Offices of External Advisors, Companies specialized in Collection, as well as Related Party Companies. The Responsible Party may reveal or allow access to the Personal Data that you provide us, for commercial and statistical purposes, to comply with applicable legislation, at the request of the competent authority, or in the exercise and defense of a right in judicial process. The Personal Data that you provide us may be compiled and fixed in a database owned exclusively by The Responsible. We understand that you have given us your consent to the transfer of your Personal Data in accordance with Article 8, third paragraph; Article 10 Section IV, as well as Article 37 Sections IV, VI and VII of the Law.

Protection of your Personal Data.

Personal Data will be kept under the strictest confidentiality and may not be used other than those mentioned above, unless there is a change in this Privacy Notice.

Exercise of the ARCO right (Access, rectification, cancellation, opposition of your personal data)

You have the right to know what personal data we have about you, what we use it for and the conditions of use that we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

Revocation of your consent for the processing of Personal Data; ó Limitation of the use or disclosure of your Personal Data.

Revocation of your consent for the processing of Personal Data; ó Limitation of the use or disclosure of your Personal Data. You may exercise your ARCO rights by directly contacting the area responsible for the processing of Personal Data: Human Resources Department at TRANSPORTES PITIC, SA de CV, which will process the requests for the exercise of these rights and will answer any questions you may have regarding of the processing of your information, at the following address: Calzada de Los Pinos without number, Colonia Los Naranjos, CP 83060, in the city of Hermosillo, Sonora. With opening hours from 8:00 a.m. to 1:00 p.m. and from 3:30 p.m. to 6:30 p.m. from Monday to Friday and Saturdays from 8:00 a.m. to 2:00 p.m., telephone (662) 259-9000 and by email data privacy@tpitic.com.mx. The Responsible Party will inform the owner, within a maximum period of 20 business days for the determination adopted so that, if appropriate, it becomes effective within fifteen business days following the date on which the response is communicated to the mail. you provide us for such purposes.

Limitation of the use or disclosure of your Personal Data.

In order for the Holder to limit the use and disclosure of his personal information, we offer the following means:

• Your registration in the Public Registry to avoid advertising, which is in charge of the Federal Consumer Attorney, so that your personal data is not used to receive advertising or promotions of companies or goods or services. For more information about this registry, you can consult the PROFECO internet portal, or contact it directly.

• Your registration in the exclusion list of The Responsible, so that your personal data is not processed, for marketing, advertising or commercial prospecting purposes on our part. For more information, contact the following telephone number: telephone (662) 259-9000 and by email Listadeexclusion@tpitic.com.mx

We inform you that on our Internet page we collect information that may contain Personal Data, but we do not use cookies, web beacons and other technologies with which your behavior as an Internet user can be monitored.

Changes to the Privacy Notice.

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the services we offer; of our privacy practices; Changes in our business model, or other causes. In the event that there is any change in this Privacy Notice, you will be notified by any of the following means: Visible advertisements in our establishments or on the TRANSPORTES PITIC, SA de CV website https://transportespitic.com/ This Notice of Privacy complies with the requirements established by the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations.

Date of last update to present
Privacy Notice: 07 / Apr / 2014

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