Get to know the new trends in the retail sector
July 7th, 2021
A little over a year after the pandemic began, we have been undergoing fairly accelerated processes of change in all sectors, but one of the sectors that has had the most challenges and had to adapt to any situation is the retail sector.
Retailers have looked for ways to improve their supply chains to meet the high demand for products that their customers requested online and thus continue on the path of success, but Do you know the trends that are still in force to succeed in the retail sector in physical and online form? Here we tell you what they are:
Timely and personalized communication should be prioritized, according to the needs of both physical and online buyers to find out which is the best option for their business.
With the help of your electronic devices that are connected to the Internet, they throw data that is stored so that you know their habits, decisions, interests and preferences, in other words, know the behavior of users to satisfy their needs physically or in line.
With the pandemic, retailers had to make their sales spaces more hygienic and safe so that the consumer feels in a safe place, this not only applies in the physical store, it also applies online and in the deliveries of their packages, being the safer, at Pitic® we make sure that this experience is the best.
Digital payment through our cards or telephones has reached stores to speed up the process and not deal with so many lines, thus generating less contact and reducing risks.
Software has been created that supports retailers to cope with the pandemic, such as those that monitor the healthy distance between customers and collaborators.
Also in the distribution centers where faster devices were used with mechanisms such as printing codes with optimized covers so that when they were disinfected they would not suffer damage, achieving improved safety at work.
We know that this 2021 the retail sector will continue to adapt to changes and with the extensive experience of Pitic® your business will be able to adapt, delivering your products more safely, customers will continue to have the best experience and your business will be reactivated without major problems.
