Benefits of E-Commerce.

The world as we know it has changed drastically in recent months, these
Changes are evident and are also reflected in the digital behavior of
users / consumers around the world, especially when millions of people
they have had to resort to different devices connected to the internet to deal with the day to day
like we have never experienced before.

Below are figures taken from the Digital 2020 April Global Statshot Report – We Are Social.

Impact of E-Commerce in current times:

47% of the world's Internet users spend
more of your time shopping online:

Online purchase interests categories:
Of consumers globally buy more products from:

The least consumed items:

*Data retrieved from the Digital 2020 April Global Statshot Report – We Are Social study

These are times of increased traffic in online purchases, due to the current situation the
retail companies experience increased demand, high customer expectations and a limited time to comply and make shipments. Customer expectations never have been so high, which puts enormous pressure on the shoulders of the sector to satisfy these demands.

We live in new times of immediacy, everything is urgent and we want everything as soon as possible.
There are greater regulations and more competition, in which more clients coexist
empowered and informed, who use their cell phones as an extension of their bodies, and like social networks in their various formats to interact
online with organizations in order to obtain more benefits.
In this scenario, the use of technology is essential to support the management of
supply chain, below ways to be prepared for these times of
Greater sales:
Advance preparation: Logistics companies must make their capacity more effective
to anticipate, in order to have enough time to anticipate the needs
close to customers.

Items to consider:

1.- Storage: Secure and flexible in terms of location and capacity
allow for additional space.

2.- Transport: Historical data should be used
inventory flow to understand needs
in the network, how to plan for potential needs.

3.- Labor: it is necessary to know how to educate and
prepare employees with tools such as
constant training, ensure continuous improvement.

4.- Anticipate customer needs:
Companies and supply chains try
work in harmony to meet the needs of
customers in a market in constant growth and with
changing demands. Today, the power has passed to the customer.

Retail is one of the sectors that for the coming years represents the greatest potential for
growth and, at the same time, great challenges to face, due to the way in which
the processes continue to be carried out together with the traditional culture that still prevails within
of the companies. This must be modified to incorporate the new tools that
offers the digital world.